Katarzyna Nowak
Poland
Professional, compliant assistance in resolving outstanding business cases across Europe.
Professional cross-border assistance in resolving outstanding business cases across the EU
Full support with preparing documentation, coordinating with local partners, and guiding you through necessary formal procedures when required.
We can take over selected outstanding receivables and offer a fast payout option, along with full transfer of responsibility.
Ongoing support for B2B companies regarding contracts, documentation, terms & conditions, workflows, and operational risk management.
Assistance with resolving parcel-related issues such as uncollected or returned shipments through clear and structured workflows.
We provide organised and transparent support for handling parcel-related issues across the EU. Our workflows include gentle communication, structured coordination, and clear processes for managing uncollected, refused, or returned shipments. All actions are documented, GDPR-compliant, and designed to help merchants reduce operational friction and maintain positive customer relationships.
We provide clear and compliant support for managing open B2B cases across the EU. Our approach uses gentle reminders, polite communication, and structured workflows to guide each case toward a smooth and transparent outcome. All activities are fully documented, GDPR-compliant, and designed to maintain professionalism and protect long-term business relationships.
We assist companies across the EU with coordinating and resolving various cross-border business cases. Through multilingual communication, technology-supported workflows, and cooperation with trusted local partners, each case is guided toward an efficient and clear outcome. Our processes follow relevant national guidelines, are fully documented, and aim to support stable and professional business relationships.
We help businesses navigate more complex or escalated cases by preparing documentation and coordinating necessary procedural steps. Our support includes structured communication, cooperation with local experts, and organised handling of all required formalities. Each step is documented, transparent, and aligned with applicable regulations to ensure a calm and well-managed process.
We offer businesses the option to transfer selected receivables for fast and predictable settlement. After assessing the case, we organise the transfer and ensure smooth handling, including communication and ongoing management of the received files. Documentation, procedures, and data handling are fully compliant, providing a clear and efficient experience for both sides.
We provide ongoing support to B2B companies in organising and improving their business documentation, internal guidelines, and operational workflows. Our service helps teams establish clear procedures, create consistent and reliable templates, and introduce practical improvements that simplify daily work. All guidance is delivered in a structured, transparent manner, helping companies increase efficiency, clarity, and long-term organisational stability.
Poland
"As the owner of an online store, we deal with thousands of unclaimed parcels each year. DebtCollect has helped us successfully resolve multiple cases. Their team is efficient, reliable, and understands the challenges of e-commerce. A true game-changer for our business."
UK
"Excellent communication and results. I was impressed with how quickly they resolved our case. Will definitely use them again if needed."
Germany
"We run a high-volume online shop and unclaimed orders were becoming a serious issue. Since working with DebtCollect, we've recovered a surprising number of debts that we had almost given up on. Their service is straightforward, transparent, and really effective for e-commerce businesses like ours."
Spain
"We had issues with unpaid invoices from international clients, and DebtCollect solved the problem quickly. Their team was professional, kept us updated throughout the process, and managed to recover the money without any hassle. We're very happy with the results and now use their services regularly."