Privacy Policy

Data Controller:

DEBTCOLLECT.NET, claims management, Ltd.
Žolgarjeva ulica 20, 2000 Maribor, Slovenia

Company Registration Number: 9192557000
VAT Number: SI95397647
Email: info@debtcollect.net
Website: www.debtcollect.net

Registered with the District Court of Murska Sobota, 18. 08. 2022.

1. Purpose of the Document

This privacy policy explains what personal data we collect, why we collect it, how we use it, and how we protect it. It applies to the use of our services through the website www.debtcollect.net and communication with clients, debtors, or partners within the scope of our credit management operations.

2. Data We Collect

We process the following categories of personal data:

  • Contact information (name, email, phone number)

  • Data from contractual relationships and documentation (e.g., invoices, contracts, reminders)

  • Debt-related information (amounts, due dates, payment status)

  • IP addresses and data related to visits to our website

  • Other information voluntarily provided by clients or debtors

3. Legal Bases for Processing

We process personal data in accordance with:

  • Article 6(1)(b) GDPR – when processing is necessary for the performance of a contract

  • Article 6(1)(f) GDPR – for legitimate interests (e.g., debt collection)

  • Article 6(1)(c) GDPR – when processing is required by law

  • Article 6(1)(a) GDPR – based on your consent (e.g., contact form submissions)

4. Purpose of Processing

Personal data is used for:

  • Managing claims and conducting debt recovery

  • Establishing and maintaining contact with clients and debtors

  • Sending reminders and debt-related communication

  • Preparing legal actions (e.g., lawsuits, enforcement)

  • Statistical analysis and service improvement

  • Ensuring the secure and functional operation of our website

5. Data Disclosure

Data may be disclosed to:

  • Authorized employees and contractual partners

  • Lawyers, enforcement officers, notaries, and courts

  • IT and hosting service providers

  • Public authorities, where legally required

Your data will never be sold or shared with third parties without a valid legal basis.

6. Data Retention

Data is stored only for as long as necessary to fulfill the purpose for which it was collected or in accordance with legally prescribed retention periods (e.g., 10 years for accounting records).

7. Your Rights

In accordance with the GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request data deletion (if there is no longer a legal reason to retain it)

  • Restrict processing

  • Data portability

  • Object to processing

  • File a complaint with the supervisory authority (Information Commissioner of Slovenia)

To exercise your rights, contact us at: info@debtcollect.net

8. Data Security

We protect your data with advanced technical and organizational measures, including encryption, two-factor authentication, and regular security audits.

9. Cookies

Our website uses essential cookies to ensure basic functionality, collect visit statistics, and maintain security. For more information, see our separate Cookie Policy.

10. Changes to the Privacy Policy

This privacy policy was last updated in June 2025. Any future updates will be published on this page.